Speed Reads
- Nexus Auto Transport offers a full range of transport services including open and enclosed transport, expedited shipping, and door-to-door delivery.
- The provider has mostly strong customer reviews across websites like the BBB and Google.
- The average cost of a Nexus Auto Transport shipment is $1,490.
Nexus Auto Transport may not be a name you’ve heard before, but its car shipping services and customer reviews are on par with many top competitors in the industry. After 300 hours of research, we rate Nexus Auto Transport 4.4 out of 5.0 stars.
Our team of experts has reviewed the best car shipping companies so you can see how Nexus Auto Transport compares with other leading providers. We collected hundreds of quotes and reviewed up to 25 shipping companies to determine which provider has the best shipping experience in the industry. In this review, we’ll cover everything you need to know to help you decide whether this auto shipping broker is right for you.
Our Nexus Auto Transport Review And Methodology
When reviewing car shipping companies, we consider reputation, cost, services, and customer experience. The sections below offer additional information on these categories and how Nexus Auto Transport stacks up in each.
Reputation
Nexus Auto Transport has been shipping vehicles since 2015 and is available in all 50 states. The company’s B rating from the Better Business Bureau (BBB) combined with these facts convinced us to rate the company 4.0 out of 5.0 stars for the reputation category.
Cost
We give Nexus Auto Transport a 4.3-star rating for cost. Our team collected quotes for shipping a 2018 Toyota RAV4 a range of distances using open and enclosed transport. Open transport involves your car being shipped on an open-air hauler where it is exposed to the elements. Enclosed transport means your vehicle is shipped in an enclosed trailer offering it more protection, although it’s more expensive.
Services
Nexus offers a full range of shipping services, including open and enclosed transport. The company also offers door-to-door delivery and expedited shipping for those who are making a last-minute shipment. On top of this, Nexus Auto Transport ships motorcycles, RVs, and boats. We give the provider a 5.0-star rating for offering a wide variety of services.
Customer Experience
Nexus Auto Transport has strong customer reviews on the BBB website and Google. The company also gives customers the ability to receive free instant quotes on their website as well as online tracking 24 hours a day. Customers will always know where their vehicle is during the shipping process. Overall, we give Nexus a rating of 4.3 stars for customer experience.
Is Nexus Auto Transport Legit?
Founded: 2015
Headquarters: Chicago
Service Area: All 50 states
Headquartered in Chicago, Nexus Auto Transport was founded in 2015. The company is an auto shipping broker, meaning it connects customers with its network of auto carriers for car shipments. Nexus Auto Transport works with more than 80,000 licensed and insured carriers across the United States.
Nexus Auto Transport provides a wide range of vehicle shipping services and ships the following vehicles:
- Cars
- All-terrain vehicles (ATVs)
- Recreational vehicles (RVs)
- Boats
- Motorcycles
Nexus Auto Transport Customer Reviews
We make sure to research individual companies thoroughly when it comes to the customer experience. Our team analyzed over 950 reviews from many shipping providers to get an idea of which stood out in a positive and negative way. Nexus Auto Transport reviews from customers and organizations like the BBB are generally positive. Along with good reviews from BBB and Google, Nexus Auto Transport also has an average 4.5 out of 5.0 rating on Trustpilot.
Positive Nexus Auto Transport Reviews
Most customers commend Nexus Auto Transport for its pricing, communication, and shipping efficiency. Our team’s experience with the company was equally positive. We spoke with customer service representatives by telephone and chat, and they provided a quick quote and thoroughly explained the shipping options available.
“Communication from the transport company representative was outstanding. Even though the transport was from Chicago, Illinois, to Las Vegas, Nevada, it was not a problem for them! The staff was friendly and helpful. The vehicle was picked up and dropped off without any problems. It was a lot easier and cheaper than I expected.”
– Matilda via BBB
“Highly recommend Nexus Auto Transport. I hired them to ship my car from Texas to Arizona during the pandemic. Super smooth process. No-pressure bid. Good price. Appreciated multiple payment options. Professional to work with. Excellent communication from both their office and trucker. I would definitely use Nexus again.”
– Donna via Trustpilot
Nexus Auto Transport Complaints
Negative reviews generally focus on extra charges before the pickup date and scheduling issues with carriers. Our team conducted a survey in 2021 that showed the least-common issue among respondents was that the driver couldn’t meet at the agreed-upon location. While complaints with Nexus center around this type of incident, it’s an issue that isn’t seen as often in the shipping industry.
“I had a contract with this company to get my car shipped out on Monday. After 30 phone calls by Friday, the only offer they could give was an offer of $700 above the original quote they gave me. My experience with this company was the worst experience I have ever had with a company. They were practically extorting me and I am shocked this company is not a scam.”
– Stan via BBB
“I set up my pickup a week in advance. After getting a guarantee for a specific pickup date and rate, Nexus Auto Transport canceled the morning of and started giving me options that were at least $250 higher than the original quote.”
– Ellen via Trustpilot
Nexus Auto Transport Shipping Services
Nexus Auto Transport provides a wide range of services in the 48 contiguous states. These include standard auto shipping options such as open transport, enclosed transport, and door-to-door delivery, as well as a few add-ons.
Here’s an overview of Nexus Auto Transport’s auto shipping services:
- Open carrier transport: Open carrier transport is the most common and cheapest car shipping method available, although your vehicle will be exposed to the elements.
- Enclosed carrier transport: This option is more expensive than open carrier transport but protects your car from inclement weather and road debris.
- Door-to-door delivery: Your vehicle is picked up and dropped off as close to your home as possible.
- Expedited shipping: For an additional cost, vehicles can usually ship within one or two business days.
Nexus Auto Transport Extras And Add-Ons
Nexus Auto Transport provides motorcycle, boat, and RV shipping. With any vehicle transport, the car shipping company allows you to store up to 100 pounds of personal items in your trunk at no additional cost.
Nexus Auto Transport also offers real-time online tracking 24 hours a day. You’ll receive a unique booking number after you schedule your vehicle’s transport online, which can be used to get updates on your vehicle’s location.
Nexus Auto Transport Cost
Our research team collected over 70 quotes from several top shipping providers in the industry. Based on car shipping quotes we received, Nexus Auto Transport charges about $1,490 per transport on average. The company’s vehicle shipping is affordable in comparison to other auto shipping brokers. A survey our team conducted in 2021 showed most respondents paid $1,500 to $1,999 to ship their vehicles.
Here are a few estimates we received from Nexus Auto Transport for a 2018 Toyota RAV4:
| Shipping Route | Approximate Mileage | Transport Type | Estimated Cost |
|---|---|---|---|
| Chicago to Kansas City, Mo. | 503 | Open | $785 |
| Los Angeles to Houston | 1,556 | Open | $1,385 |
| Los Angeles to Houston | 1,556 | Enclosed | $1,985 |
| New York to San Francisco | 3,036 | Open | $1,805 |
For some added context, here are the quotes we received from Nexus Auto Transport for similar shipments in 2021:
- Open transport, 1,660 miles: $955
- Enclosed transport, 1,660 miles: $1,380
- Expedited transport, 1,660 miles: $1,175
The auto transport company lets you reserve your car shipment with a refundable $25 reservation fee. When you place a deposit on your shipment, you can pay using a credit card, money order, electronic transfer, or check. If there is a balance due at the time of delivery, you can pay the driver directly with cash, a money order, or a check.
Any deposit is fully refundable if you cancel your shipment before a driver has been scheduled. After a driver has been assigned to your shipment, the deposit becomes nonrefundable.
Nexus Auto Transport offers discounts for military members and those who ship multiple vehicles.
What Affects Car Shipping Costs
Several factors influence the cost of auto shipping with Nexus Auto Transport, including:
- Miles traveled: Cross-country shipments have lower rates per mile than shipments traveling a shorter distance, but they cost more overall.
- Transport service: Enclosed carrier transport service offers greater protection for your vehicle but is more expensive than open transport.
- Type of delivery: Door-to-door shipping is more costly than terminal-to-terminal shipping.
- Shipping seasonality: It’s more expensive to ship vehicles during summer and January due to higher demand.
- Carrier competition: The more competition between car carriers, the lower auto shipping costs will be.
- Vehicle operability: It costs more to ship an inoperable vehicle because it takes more effort and resources to move than an operable vehicle.
How To Ship A Car With Nexus Auto Transport
To get started with a free quote from Nexus Auto Transport, you’ll need to have the following information handy:
- Your starting location and your destination
- Pickup date
- Vehicle size
Using this information, Nexus Auto Transport will provide you with an instant quote from its cost calculator for open carrier shipping, enclosed carrier shipping, and expedited shipping. You can then reserve your shipment and confirm pickup and delivery dates with the broker.
Once your car is delivered, the driver will evaluate your vehicle with you to note any damage. You’ll then sign a bill of lading.
What To Know For A Successful Auto Shipment
Nexus Auto Transport provides guaranteed pickup dates if you have a specific time you need your vehicle picked up by. However, delivery dates are not guaranteed because anything can happen on the road.
Here’s an overview of the estimated time your vehicle will be on the road from pickup to delivery based on the distance of your shipment:
| Shipping Distance | Nexus Auto Transport Shipping Time |
|---|---|
| 0 to 200 miles | One or two days |
| 200 to 600 miles | Two to four days |
| 600 to 1,000 miles | Three to five days |
| 1,000 to 1,500 miles | Four to six days |
| 1,500 to 2,000 miles | Five to seven days |
| 2,000 to 2,400 miles | Six to eight days |
| 2,400+ miles | Seven to nine days |
Nexus Auto Transport Shipping Insurance
All auto carriers are required by federal law to have minimum liability insurance. Nexus Auto Transport includes full auto cargo insurance with all car shipments to cover any damage that occurs during transport. The coverage amounts vary by carrier, though the combined single limit is generally around $1 million for open carriers and $5 million for enclosed carriers.
Nexus Auto Transport’s consumer auto insurance policy protects your vehicle up to $250,000 should the carrier’s policy fail to fully cover a valid claim. Items you place inside your vehicle during transport will not be insured for loss or damage.
Nexus Auto Transport: Conclusion
Nexus Auto Transport provides a solid overall shipping experience. What sets it apart from most other providers is its wide selection of shipping services. We give the company a perfect rating in the services category and highlight the strong scores in other categories. Although it’s just outside our top five shipping providers, Nexus Auto Transport may be right for you.
Nexus Auto Transport: Competitors
Shipping your vehicle can be a time-consuming and expensive process, so it’s important to find the right auto transporter for your needs. While Nexus Auto Transport is a reputable company, we also recommend getting quotes from Montway Auto Transport and Sherpa Auto Transport.
Montway Auto Transport: 4.7 Stars
Established in 2007, Montway Auto Transport is a car transportation broker that works with 15,000 carriers nationwide. The shipping broker offers open and enclosed carrier transport and door-to-door delivery. Montway Auto Transport also has options for Hawaii car shipping, international shipping, and military privately owned vehicle (POV) shipping.
Learn more about the company in our Montway Auto Transport review.
Sherpa Auto Transport: 4.6 Stars
Sherpa Auto Transport is best for customers searching for locked-in prices. With its Price Lock Promise, you’ll never pay more than the amount you’re quoted. The auto transportation broker provides a variety of shipping services, including open and enclosed carrier transport and door-to-door delivery to 48 states.
Read more about the company in our Sherpa Auto Transport review.
Nexus Auto Transport Review: FAQ
Below are some frequently asked questions about Nexus Auto Transport: