Every year, our research team analyzes dozens of car warranty providers to rank the best options for consumers. We examined Toco based on criteria such as cost, coverage, and customer reviews from the Better Business Bureau (BBB). Backed by 1,475 hours of total warranty research, we gave Toco 4.2 out of 5.0 stars.
Our Toco Review And Methodology
Our team reviewed Toco based on five factors: industry standing, coverage, cost, transparency, and customer service. We update our review standards several times each year to make sure we’re giving you the best and most current information. Here’s how we arrived at our overall score of 4.2 out of 5.0 stars for Toco:
Industry Standing
Founded in 2013, Toco offers extended auto warranties in all states except Alaska, California, Missouri, and Washington. Combined with its A+ rating from the BBB, this led us to give the company a solid 4.2 out of 5.0 stars in this category.
Coverage
Toco can cover vehicles up to 250,000 miles with its four coverage levels. The company has a 90-day, 1,000-mile waiting period for coverage, which is higher than the industry standard of 30 days. Overall, we give Toco a 4.2 out of 5.0-star rating for coverage.
Cost
For this review, our team gathered quotes for several Toco coverage levels on the following vehicle models:
- 2017 Honda CR-V with 45,000 miles
- 2017 Chevrolet Silverado with 50,000 miles
- 2017 Toyota Camry with 75,000 miles
- 2013 Toyota Camry with 100,000 miles
Overall, we give Toco 4.3 out of 5.0 stars in the cost category for its low monthly payments and low upfront cost. You can pay as you go and cancel your Toco plan at any time, although a cancellation fee may apply.
Transparency
We give Toco a 3.8 out of 5.0-star rating for transparency. Although the company provides sample vehicle service contracts and sample payment plans on its website, there’s no mention of a money-back guarantee. Most leading extended warranty providers offer a 30- or 60-day money-back guarantee.
Customer Service
Toco gets a strong 4.6 out of 5.0-star customer service rating from our review team. The company holds positive ratings from customer reviews on the BBB, with 4.2 out of 5.0 stars, and on Trustpilot, with an average rating of 4.6 stars. The company also offers online chat, which isn’t a given among the highest-rated warranty providers.
Toco Warranty Reviews
We award Toco 4.2 out of 5.0 stars in our most recent warranty provider review. The extended warranty company is a relatively strong choice for coverage, especially for those trying to avoid an expensive premium. Coverage is comprehensive, and Toco warranty reviews from customers and experts are generally positive.
Toco Warranty Pros And Cons
Is Toco Warranty A Good Company?
Across all platforms, we see that Toco is prompt when answering complaints and finding workable solutions. As with any extended warranty company, there are positive and negative reviews, but most Toco warranty reviews are positive.
According to our research, there are still better options for customers seeking an extended car warranty. We recommend getting quotes from at least three top-rated providers to find the best car warranty company for your needs.
Is Toco Warranty Legit?
Yes, Toco is a legitimate warranty provider. Toco Warranty Corporation was founded in 2013 and today has headquarters in West Hills, California. The provider is backed by AmTrust Financial Services. When looking for a legit third-party aftermarket warranty company, it’s always good to look at customer reviews from the BBB.
Toco Warranty Customer Reviews
We recommend exploring Toco reviews from real customers to gauge the company’s operations. Gathering information from the Toco website only gets you so far.
Toco has a 4.2 out of 5.0-star rating from customers on the BBB. Positive Toco warranty reviews say that the company is quick to cover claims and delivers positive customer service experiences.
“I’ve not had any issues with the company. None. I’ve filed claims, and Toco has taken care of and had the repairs authorized as to what my contract covered. No issues. Every Toco representative I’ve dealt with has been professional, courteous, [knowledgeable], and taken immediate personal, professional interest with addressing the repair matter or mitigating the dialogue with my repair facility. Thank you, Toco.”
-Daniel via BBB
Several complaints with the BBB state that Toco denied claims that customers thought would be covered.
“The company failed to uphold the contract with me. I’ve been a customer for 4 [to] 5 years and had small issues, and Toco handled them until I had a major issue, whereas the company left me stranded and failed to get my vehicle fixed.”
-via BBB
To avoid misunderstandings with coverage, make sure to review your contract in detail before purchasing a Toco warranty plan.
Toco Warranty Coverage
If you want to compare the coverage details of each Toco extended warranty plan, below is a table that describes the coverage terms and details for all four Toco vehicle service contracts.
| Toco Warranty Plan | Odometer | Coverage Details |
|---|---|---|
| Orange | Up to 100,000 | Toco’s most comprehensive warranty plan covers most vehicle systems and components with only a short list of exclusions. |
| Yellow | 100,001 to 150,000 | This mid-level plan covers many components and systems, including the engine, transmission, brakes, steering, suspension, and high-tech electronics. |
| Blue | 150,001 to 200,000 | The Blue plan covers essential components and systems like the engine, transmission, and fuel system, along with cooling system, air conditioning, and electrical components. |
| Green | 200,001 to 250,000 | Covers basic components such as engine, transmission, and drive axle. Similar to a powertrain warranty. |
*Coverage is not available in Alaska, California, Missouri, or Washington state.
Toco Warranty Plans: Additional Benefits
All extended car warranties from Toco come with the following benefits:
- Roadside assistance: Includes battery jump-starts, flat tire changes, fuel delivery, locksmith services, and towing
- Rental car benefits: Includes $35 for every four hours of labor performed on your vehicle with a maximum benefit of $175 per repair visit
- Trip interruption coverage: Includes meal and lodging reimbursement up to $100 per day for three days when you experience a covered breakdown more than 100 miles from home
- Hotel and motel discounts: Discounts on any stay booked through Hotels.com and a 5 percent rebate when you send your receipt to Toco
Toco Warranty Cost
The average price of a Toco warranty plan depends on the year, make, and model of the vehicle you drive. Our research shows that the average cost of an extended car warranty is $2,862. You can transfer the coverage if you sell a used vehicle that remains under a Toco warranty. There will be a transfer fee, and you’ll need documentation to initiate the transfer, but you don’t need to sign up for a new extended warranty plan.
Here are a few quotes we received from Toco in late 2022:
| Toco Warranty Plan | Vehicle | Monthly Payment |
|---|---|---|
| Orange (Exclusionary) | 2017 Honda CR-V | $68 for 48 months |
| Orange (Exclusionary) | 2017 Chevrolet Silverado | $58 for 48 months |
| Yellow (Mid-Level, Stated Component) | 2017 Toyota Camry | $72 for 48 months |
| Blue (Powertrain) | 2013 Toyota Camry | $100 for 48 months |
We recommend reaching out to Toco for a quote in your search for vehicle protection. Keep in mind, though, that it’s always smart to get quotes from more than one company when shopping for an extended warranty.
Toco Warranty Payment
Many Toco reviews cite relatively low monthly payments. There are affordable pay-as-you-go options, low upfront costs, and no down payments with Toco coverage plans. You may incur additional costs if you cancel your Toco warranty, however.
Toco Warranty Cancellation
While Toco does have a refund policy, it isn’t overly generous. You have 60 days to decide if you want to keep the coverage. The company refunds the entire amount if you want to back out and haven’t filed a claim during that time. Otherwise, the refund is prorated, plus a $50 administration fee.
Toco Car Warranty: Conclusion
While Toco extended warranties are affordable due to the company’s low monthly payments, we recommend looking at extended warranty providers like Endurance, CARCHEX, and Olive to get the market’s best vehicle service contracts.
Extended Car Warranty: Recommended Providers
Our research team has rated the best extended auto warranty providers in the industry in areas like company reputation, coverage levels, pricing, and customer service. Endurance and CARCHEX are two providers that consistently come out on top, and we also like Olive for its customer-first business practices.
Endurance: Best Coverage
Endurance offers direct-to-consumer extended warranties, which means that warranty services and claims are all handled by Endurance itself. We gave the provider a 4.6-star rating and named it the Best Coverage option.
With Endurance, you have six plans to choose from and an exceptional benefits package. Five extended warranty plans offer varying levels of mechanical breakdown coverage, while a sixth plan combines warranty coverage with regularly scheduled maintenance. Endurance benefits include roadside assistance, rental car reimbursement, tire repairs and replacements, and key fob replacements.
Read more: Endurance warranty reviews
CARCHEX: Best For Used Cars
We rated CARCHEX as our top choice for used cars because of its quality coverage options for high-mileage vehicles. CARCHEX also has a strong reputation and exceptional customer service ratings. Like Toco, CARCHEX holds an A+ rating and accreditation from the BBB. Industry leaders like Kelley Blue Book and Edmunds.com endorse CARCHEX, too.
The extended warranty provider has five plans to choose from, as well as a variety of contracts within each plan tier. When comparing CARCHEX reviews to Toco reviews, both companies receive largely positive reactions from consumers.
Read more: CARCHEX reviews
Olive: Best Online Warranty
Olive is an upstart extended warranty company hoping to shake up the industry. While many warranty providers are trying to bolster their online presence, Olive’s business model is already built around it.
The provider’s chief calling card is its simplicity. A digital-first interface simplifies the process of filing a claim, while below-average rates make payments easier to bear. Add on Olive’s lack of a waiting period before filing a claim, and the company appears ready to shake up the extended auto warranty space.
Read more: Olive warranty review
Toco Warranty: FAQ
Below are common questions asked by consumers regarding Toco warranties.